privacy policy

 


Privacy Policy


Website: www.glowtonix.com


1. Introduction

Glowtonix (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services. By using our website, you consent to the practices described in this policy.


2. Information We Collect

We may collect the following personal information:

  • Name, email address, phone number

  • Payment information for bookings or purchases

  • Health information relevant to aesthetic treatments (e.g., medical history, allergies)

  • IP address, browser type, and website usage data (via cookies or analytics)

  • Any other information you provide voluntarily through contact forms or consultations


3. How We Use Your Information

Your information is used for purposes including:

  • Booking and managing appointments or training courses

  • Providing treatments and aftercare advice

  • Responding to inquiries and client communications

  • Sending promotional materials (if you have opted-in)

  • Improving our website, services, and client experience

  • Compliance with legal obligations and professional standards


4. Data Sharing & Third Parties

We do not sell or rent your personal information. We may share data with:

  • Service providers who help manage our website, bookings, or payments

  • Legal or regulatory authorities where required by law

  • Third-party marketing platforms, only with your consent


5. Cookies & Website Tracking

Our website may use cookies and similar technologies to:

  • Enhance website functionality and user experience

  • Analyse traffic and site usage

  • Provide personalised content and marketing (with consent)

You can manage cookie preferences via your browser settings.


6. Data Retention

We retain personal data only as long as necessary for the purposes outlined above or as required by law. Health information and booking records are stored securely for regulatory and safety purposes.


7. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

  • Object to processing or request data portability

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us at: glowtonix@outlook.com


8. Data Security

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, loss, or disclosure.


9. Children’s Privacy

Our services are intended for individuals aged 18 and over. We do not knowingly collect data from children under 18.


10. Changes to This Policy

Glowtonix may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.


11. Contact Information

Glowtonix – Aesthetics & Beauty
9 The Broadway, Wembley, London, HA9 8JU
Email: glowtonix@outlook.com
Phone: 07448 708 383